Six important considerations when choosing your RMA Management software. The use of RMA Management Software is becoming more and more common. Every producer will have to deal with Customer Returns at some point – Return Material Authorisation (RMA) Management. This is an important step in the process of returning goods that have already been delivered
On paper, Return Materials Authorisation (RMA) is just one of the many tasks an organisation has. Still, one should not underestimate just how important RMA & RMA Software is in the process of returning goods. Companies stand to gain a lot by effectively organising their RMA process. Here are five ways in which RMA software benefits an organisation.
Today, we are going to talk how the cartolytics RMA Manager and how RMA Software can influence Customer Service and in particular Customer Satisfaction.
RMA Management – As a manufacturer, you are continually designing and producing innovative products of the highest possible quality. You devote a lot of attention and spend significant time optimizing the manufacturing process. Also, you have put in place clear procedures for quality control. Nevertheless, for reasons that may differ from customer to customer, products are sometimes returned. Whatever the reason, fact is that companies need to handle this process of Return Materials Authorization Management(RMA management) as effective as possible.
Now, one would be forgiven for asking the question “How can a RMA Management tool support a Manufacturing Site?”
There is a very simple explanation for this. In the vast majority of cases, Manufacturing is essentially the assembling of parts or materials, mostly supplied by other manufacturers.
When we first designed the cartolytics platform, we had very specific use cases in mind for our RMA Management Software.
The first of these use cases was a Service Centre Workflow Manager.
As part of our efforts to demystify software and its uses in small and medium companies, we decided to make a short video to explain what our products do.
Welcome to Cartolytics, a dev_house production. dev_house is Adrian, Mark, John, Piotr, Tina, Chris, Margorye and Ed. We are based in Limerick with an office in the Arnhem, in The Netherlands and we are really looking forward to you using our products. The dev_house team…
This Project was supported by the Local Enterprise Office Limerick through co-founding from the Irish Government and the European Regional Development Fund 2014-2020
The project contributes to the SME support, promotion and capability development theme of the ERDF co-funded programme
